Privacy Policy

Privacy Policy

RESURZENCE SOLUTIONS LLP, PRIVACY POLICY

 

Resurzence Solutions LLP, (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website at www.resurzence.com in which users can learn about our products and services and can link through to the websites specifically for each of these products. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of Service. By accepting our Privacy Policy and Terms of Service, you consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

 

 

  1. INFORMATION WE COLLECT

 

We collect and process the following information which may include your data. 

 

Information provided by you when using the Games(“Basic Information”)

 

We will collect the following information from you when you play our Games:

  • a unique pseudonymous identifier for you (User ID);
  • your user preferences; and
  • anonymous core information milestones related to your gameplay, such as the completionof certainactivitiesduring your gameplay.

 

Information used to serve advertisements(“Advertising Data”)

 

Through our third-party advertising network partners, we may gather information about your devices when you install or play our Games, depending on the permissions you’ve granted. This may include:

  • the make, model, and operating system of your device;
  • properties of your device, such as screen size and orientation, audio volume, and battery;
  • the mobile network operator linked to your device;
  • the Games played;
  • the country, time zone, and locale settings on your device (i.e. country and preferred language);
  • network connection type and speed;
  • IP Address;
  • MAC address;
  • internet browser used to access the Games; and
  • the advertiser ID, which is an identifier unique to you if you use an Apple or Android device, but which doesn’t reveal your name.

 

 

Information collected to provide analytics (“Analytics”)

We may collect technical information about your use of the Online Services through the use of tracking technologies and analytics.

Personal data we may collect includes the following:

  • your mobile device’s unique device ID (“Device ID”);
  • your User ID (which is generated by us and allocated to you when you first play our games);
  • your device operating system & version;
  • your device make and model;
  • gameplay attempts, progression, and results;
  • session game time start, end and duration;
  • purchase transaction types (for TENS Tournament only);
  • the country of your Device;
  • the time, date, and install source of your first download (e.g. from a clicked advertisement);
  • advertisements viewed and clicked; and
  • identification of crashes and defects.

 

 

Information about you collected from third parties (“Third Party Log-In Information”)

 

When you access the Games via a third party social media provider such as Facebook, Twitter, or Game Center, we may collect and store personal and non-personal information which is available on that third party social media provider, such as your Facebook or Twitter name, your profile picture or its URL, your Facebook ID and other public data of your friends, provided that you have expressly agreed to the use of Facebook cookies within the Games. We will also receive technical data to ensure the Games connect to the correct Facebook account.

 

 

 

  1. WHY DO WE COLLECT INFORMATION ABOUT YOU

 

To provide our Games to you

We will use information about you (including Basic Information, Third Party Log-In Information, and Analytics) for delivering our Games to you under the terms of use agreed between us. The processing of information in this way is necessary for us to record your progress and current status within a Game, and to ensure the Games deliver the features promised and function properly so that you have the best experience when playing any one of our Games.

 

To help us improve the Online Services and fix any problems

We may process nonidentifiable Analytics so that we can analyze and improve our Games and Online Services.

This processing is also necessary for us to pursue our legitimate interests of (i) ensuring that our Online Services function properly so that you and other users have the best experience when playing any of our Game(s) and using the other Online Services; (ii) improving the quality of our Online Services, and providing a better experience to our users; (iii) identifying and correcting any bugs in the Games and Online Services and iv) understanding the effectiveness of our marketing to attract new users and re-engage our current users at an aggregated level.

 

We use third-party providers Fabric (for crash analytics), AppsFlyer and Tenjin (user attribution and analytics), Game Analytics, and AppOnboard (for analytics). Fabric, AppsFlyer, Tenjin, AppOnboard, and Game Analytics may collect analytics on our behalf and in accordance with our instructions, and their applicable privacy notices.

 

If you would like to find out more about the way Fabric, Tenjin, AppsFlyer, Game Analytics, and AppOnboardcollect and processes this information this is likely to be set out in their privacy policies and/or terms and conditions. Please refer to

https://docs.fabric.io/android/fabric/data-privacy.html,

https://www.appsflyer.com/privacy-policy,

https://apponboard.com/legal/privacy-policy/,

https://www.tenjin.io/privacy/,

https://gameanalytics.com/privacy

 

To improve the monetization via in-app purchases

Skillz may process information (including Skillz Information) to understand how users use our various games and to compile statistical reports regarding that activity, as well as understanding how users progress, and their current status within the game. This processing is necessary for us and Skillz to pursue our legitimate interests of improving the game and increasing the amount of revenue generated via in-app purchases.

 

We will not pass your information on for these purposes unless you give your consent or you have given it already. After you have given your consent, you may withdraw it at any time. This can be achieved by withdrawing consent by disabling his or her account or further requesting to be deleted by sending a support request to Skillz as set out in their privacy policy.

 

For advertising purposes

 

We may process Advertising Data to show you advertisements for third-party services.  

The information we collect about you may be used to understand how advertisements placed in our Games have performed or how many people have viewed certain advertisements.

We will not process your information for marketing or pass your information on to third parties for such marketing unless you give your consent or you have given it already. After you have given your consent, you may with Looper! at any time. We may use the information we collect about you to serve you targeted advertisements in our Games.  We do this to provide you with more relevant advertising content.  We work with the following third-party advertising networks :

 

Facebook  https://www.facebook.com/privacy/explanation

 

Unity https://unity3d.com/legal/privacy-policy

 

IronSource https://developers.ironsrc.com/ironsource-mobile/air/ironsource-mobile-privacy-policy/

 

Admob https://support.google.com/admob/answer/6128543

 

Applovin https://www.applovin.com/privacy

 

Adcolony https://www.adcolony.com/privacy-policy/

 

Tapjoy https://www.tapjoy.com/legal/#privacy-policy

 

Chartboost https://answers.chartboost.com/en-us/articles/200780269

 

MoPub https://www.mopub.com/legal/privacy/

 

InMobi https://www.inmobi.com/privacy-policy/

 

Vungle http://vungle.com/privacy/

 

TikTok Inc. https://www.tiktok.com/en-uk/privacy-policy

 

Amazon Advertising LLC and/or its Affiliates

https://advertising.amazon.com/legal/product-terms

 

Mintegral https://www.mintegral.com/en/privacy/

 

Fyber https://www.fyber.com/privacy-policy/

 

Smaato and its partners https://www.smaato.com/privacy/ https://www.smaato.com/partner-list/

 

Criteo Limited http://www.criteo.com/privacy/

 

Maio https://www.i-mobile.co.jp/privacy.html

 

Adjust – https://www.adjust.com/terms/privacy-policy/

 

Firebase  – https://firebase.google.com/support/privacy

 

Ogury – https://ogury.com/privacy-policy/

 

HybrMC Mobile LLC – Nhypermx.com/pp.html

 

Verizon – https://www.verizonmedia.com/policies/us/en/verizonmedia/privacy/index.html

 

Yandex – https://yandex.com/legal/confidential/?lang=en

 

Google Ads – https://policies.google.com/privacy?hl=en   

 

Snapchat – https://support.snapchat.com/en-GB/article/games-data-privacy 

 

JetFuel– https://www.jetfuel.it/privacy

 

Apple Search Ads – https://www.apple.com/legal/privacy/en-ww/

 

CrossInstall–  https://www.crossinstall.com/privacy

 

Pangle – https://www.pangleglobal.com/privacy

 

MyTarget– https://legal.my.com/us/mytarget/privacy/#

 

Orgury– https://ogury.com/privacy-policy/

 

 

If you would like to find out more about the way these third parties collect and process your information please refer to their respective privacy policies and/or terms and conditions by clicking on the links provided above.

 

To prevent fraud and illegal activity

 

We process personal data for our legitimate interests of ensuring that any use of the Online Services is lawful and non-fraudulent, does not disrupt the operation of our services, does not harass our staff or other individuals, enforces our legal rights, and complies with our legal obligations.

 

Where we reasonably believe that you are or may be in breach of any applicable laws or our terms of use, we may use your personal information to inform relevant third parties such as your law enforcement agencies about the content.

 

  1. HOW WE USE AND SHARE INFORMATION

 

Personal Information

 

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to the user’s email address for purposes of sending emails from us.
Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy. In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

 

Non-Personal Information:

 

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers, and other third parties at our discretion.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy and that any acquirer of our assets may continue to process your Personal Information as outlined in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

 

  1. HOW WE PROTECT INFORMATION

 

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

 

  1. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

 

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt-out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the “Settings” section of the Site. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

 

  1. LINKS TO OTHER WEBSITES

 

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

 

  1. CHANGES TO OUR PRIVACY POLICY

 

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

 

  1. CONTACT US

 

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to connect@resurzence.com

 

Last Updated: This Privacy Policy was last updated on 5thAug 2021.